FAQs

We currently focus on customers throughout the United States. Available delivery destinations are confirmed at checkout.

We offer free standard shipping on eligible orders delivered within the United States, with no minimum purchase required.

Orders are typically processed within 2–3 business days. Transit time is generally 4–9 business days, for an estimated total delivery time of 6–12 business days. Delivery times are estimates and may be affected by carrier delays, holidays, weather, or other circumstances outside our reasonable control.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. You can also use our Track Your Order page from the store navigation.

Please contact us as soon as possible at support@savenyfashion.com. We cannot guarantee that an order can be changed or canceled after it has entered processing, fulfillment, or shipment.

We offer a 30-day return policy. You have 30 days from the date you receive your order to request a return. Eligible items must be in the same condition in which they were received, unworn or unused, with tags attached and in the original packaging where applicable. See our Return & Refund Policy for full details.

Email support@savenyfashion.com with your order information. If your return is accepted, our team will provide instructions on how and where to send your package. Please do not send returns directly to our warehouse without prior authorization.

Contact us as soon as possible at support@savenyfashion.com. Please include your order number and photos of the issue when possible so our team can review it and provide an appropriate solution.

The fastest way to receive a different size, color, or product is to return the original item and place a new order once your return has been approved.

Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may need additional processing time. If more than 15 business days have passed since your refund was approved, contact us.

We accept the major credit and debit card options and accelerated payment methods displayed at checkout. Available methods may vary by device and checkout configuration.

Prices for customers in the United States are displayed in U.S. Dollars (USD), unless otherwise stated.

Email us at support@savenyfashion.com or call +1 307-289-4341. Customer service hours are Monday to Friday, 09:00 AM–05:00 PM ET, and weekends, 11:00 AM–04:00 PM ET. We aim to respond within 24 hours. You can also visit our Contact page.